EVERY DAY, WE HEAR comments about different ways that our marketing and loyalty programs are helping properties, and how our concierge services are affecting their residents’ lives. These are just a few of them.
MARKETING THE PROGRAMAND LOYALTY PROGRAM:
“The Apartment Concierge has given a competitive edge here in the Los Angeles market.” —Greg S, Property Manager
“The Apartment Concierge is very personalized and our residents don’t want to give that up.” —Property Manager, San Diego, CA
“To be able to provide a client with personalized service that not only promotes your company name, but also provides an extremely valuable service to anyone it is presented to, is not found in the industry. This product is one I find would be kept as a gold mine. To have a live person at your fingertips is priceless, especially in this economy. I look forward to offering this product to all my clients. No matter the request, this fits it all!” —Nikia H.
“The service is second to none! It sets me apart from my competitors, because no one else has this service. I am a big fan.” —Courtney V.
“You are helping us to expand our customer base by integrating this program into the services we offer our customers. Your service is outstanding and my clients are very impressed with the level of information provided in such a swift manner by great operators. Keep up the great work!” —Ron A.
“Your product is cutting edge stuff and a very impressive marketing tool for potential customers….GREAT PRODUCT!” —Barry A.
“This is a well needed product for this day and age….It’s great to deal with a company that puts out a quality product and lives by the same strong customer service we have. Keep up the great work.” —Ed D.
“I don’t know a soul that can’t use a “Life Line” in their daily life.” —Peter H.
“The service has been a tremendous help to my business. They’ve done everything from saving me money on travel arrangements to helping me find a great Italian restaurant! Most importantly, the assistants are always courteous, professional, and fast to respond to all of my requests. I feel very confident in recommending it to my business associates and personal friends.” —Spencer D.
“One night around 2 am my family and I awoke to tornado sirens. Then our power went out. My wife and two young children (ages 6 and 2) were terrified. I grabbed my cellphone and called my concierge services. I learned that the tornado warning was about to expire. We were so relieved. Without the service, my family would have spent the night in the basement, terrified, and believing a tornado was about to hit our house. I will always have personal assistant service by my side.” —Joe N.
“I was headed to a weekend retreat in Maryland. I didn’t print directions because I just KNEW I could type the address in the navigation system and it would get me to the hotel. Unfortunately, the navigation system wouldn’t recognize the address. So I decided to call my personal assistant service. They gave me step-by-step directions on how to get to the hotel, which saved me a half-hour trip back to my home to print out the directions. This happened last month and it just reminded me on how great the personal assistant service is.” —Sharita C.
“I called and ask for the closest hotel to the dock in Barcelona, Spain. Not only did my assistant find a 4-star hotel, she got me the best rate, booked the hotel and saved a ton of time and money.” —Bonnie H.
“I use the service on almost a daily basis. Everything from saving me money each month on getting phones numbers for people or businesses, to setting up reservations at restaurants. It has allowed me more freedom and time to spend on clients and growing my business. —Randy A.
“Last year I was on the freeway in a rural part of Utah when my car’s temperature suddenly skyrocketed. I was new to the state and when I called 411, they couldn’t help me with the only info I had: the freeway number and the nearest exit number. So I called my [ concierge services]. The agent took less than a minute to find a service center within 10 miles. I made it before the engine suffered any permanent damage and was back on the road in a rental within the hour. No exaggeration, [the service] saved my car.” —Rob H.