How the Program Works

How the Program Works

The Apartment Concierge is as simple to activate, manage and use as it is powerful and effective, even for larger properties.

All it takes are a few easy steps.

Step One:
Your Property Manager or Leasing Agent issues a Visitor 30-Day Demo account or activates a new resident’s unlimited concierge services (branded in your property name) with an easy-to-use web-based Control Panel*.

Step Two:
An automated email/text with your property name is then sent to the visitor or resident welcoming them to your concierge services.

Step Three:
From that point, the visitor has 30 days to try the service, while your resident has unlimited access to your concierge services for the length of their lease.

Step Four:
Visitors and residents can then contact your concierge services by toll-free number, email, text, online request, or with a free downloadable TAC Mobile App. And they’ll hear your property name every time they do, no matter where they go.

*For your convenience, your TAC account manager will can also activate all of your residents at once through database integration.

Visitors and residents hear your property name every time they call the service, no matter where they go.