Thank you to everyone who visited the TAC Booth and participated in the TAC Free Airline Ticket Give-Away during the TAA Lone Star Expo last week. The drawing was held this morning, so please join me in congratulating Cheryl Van Dusen from San Antonio as our winner!!!

TAC will be flying Charyl to the destination of her choice within the continental U.S. She will also have access to the TAC 24/7 VIP concierge service the entire trip to help take care of anything she may need.

For those of you who didn’t win the ticket, you can always sign up your properties to use our concierge service. That way you and your residents can use the service to (among thousands of other things) find the best pricing on your own flights to anywhere you wish.

Thanks again to everyone who visited us at the show. I am looking forward to seeing you all again next year.

The giveaway will be taking entries until midnight tonight, and we will be announcing the winner here on the blog tomorrow April 24th 2012.

Good luck everyone!

Thank you everyone who participated. I can’t wait to see you all at next years show! We will be announcing the winner of the FREE FLIGHT on Tuesday. Be sure to check back then for an update on that winner as well!!!

Thank you everyone who played today. I’ll have this out again with EVEN MORE giveaways so be sure to stop by BOOTH 113 tomorrow.

See you there!

I hope you are as excited about the TAA Game On! Expo as I am. We will be there to bring a new marketing edge to the multi-family housing industry. We will also be giving away a free flight to anywhere in the continental US.

Be sure to stop by the booth for your chance to win!

-Geoffrey Pennington
877-896-1411
geoffreyp@tacvip.com

Dallas, TX– (April 11, 2012) According to a survey of 85,000 residents conducted by SatisFacts Research, quality customer service is the most important feature renters consider when searching for an apartment. Now a company called The Apartment Concierge is helping multi-family properties offer an exceptional level of service to all their residents in a very compelling and personal way. TAC provides properties with a high-impact, branded marketing and loyalty program that gives residents access to a phone-based, live VIP concierge and information service 24 hours a day, seven days a week.

“Including our award-winning personal concierge service with the lease of each unit is a powerful incentive,” explained TAC Program Director Geoffrey Pennington. “It not only helps sign potential renters, it also increases overall resident satisfaction. That means residents are happier so they stay longer. Or, as we like to say, ‘Personal Attention equals Resident Retention.’ ”

Property managers are singing the praise of The Apartment Concierge, as well. “TAC has given us a competitive edge,” said Greg Spezzano of Riverstone Residential Group’s Argenta community. “It’s very personalized and our residents don’t want to give that up.”

The concierge service is ideal for every type of property, including retirement communities. Plus, it’s very affordable, easy to set up and even easier to use. Residents simply dial TAC’s toll-free number where a friendly assistant greets them by name and delivers the property’s customized opening message. After getting help with any request or phone-based task they can possibly imagine, residents hear the property’s name again with a tagline, slogan, and/or current promotion. By constantly repeating the property name, TAC builds long-term loyalty, which helps re-sign residents at the end of their lease.

“Since TAC is private-labeled, we do all the work while properties get all the credit, loyalty and leases,” added Mr. Pennington. “Plus, our program also includes our COMM2 Community Communication platform at no extra charge. COMM2 is the ideal property messaging system because it lets you send notifications and announcements by email or text message to any or all of your residents quickly and easily.”

For more information and a brochure, call The Apartment Concierge at 877-896-1411 or visit tacvip.com.

ABOUT THE APARTMENT CONCIERGE
TAC is the only live 24/7 concierge-based marketing and loyalty program designed for the multi-housing industry. Based in Dallas, Texas, its versatile branded service works with virtually any property.

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Media Contact:
Kevin Hosey, Senior Marketing Director
1-866-570-1411, press@tacvip.com

I hope you are as excited about it as I am. This site is focused on getting the core information about our service to you and your property. Whether you arrived here from a marketing piece, or found us online, thank you for your interest in The Apartment Concierge. If there is anything I can do for you please just let me know.

-Geoff Pennington
National Program Director
877.896.1411